Keeping up with the complexities and speed of change in digital manufacturing can prove difficult. With Microsoft Dynamics 365, companies can transform their workforce, equipping them with the skills and tools needed for intelligent, connected field service. When businesses use intelligent manufacturing with Microsoft, they can eliminate waste, design for sustainability, and engineer better outcomes for all their stakeholders.
Manufacturers globally are being disrupted and moving from making products to delivering products-as-a-service. To compete and grow, manufacturing companies need to shift their focus from engineering and production to customer outcomes.
Recently, global business losses from fraud topped $90 billion. The root of the problem is often siloed data that falls into the wrong hands. Microsoft protects revenue by merging core business and financial processes with a fraud protection engine, unifying financial data with cloud management, and preventing disruptions from bot attacks.
Microsoft offers a powerful platform for ensuring that e-commerce businesses safeguard against fraud.
Fraud impacts revenue first. Microsoft mitigates the risks to revenue, decreases wrongful rejections, and increases bank acceptance rates. Additionally, Microsoft Dynamics 365 Fraud Protection detects operational expenses related to fraud and creates a seamless shopping experience.
Microsoft Dynamics 365 Fraud Protection enables organizations to optimize financial operations by predicting future cash flow trends and make data-driven decisions with AI-powered forecasting. Expense management tools are also readily available to help businesses protect revenue, reduce costs, streamline processes, ensure employee efficiency, and adapt quickly in an unpredictable business climate.
Supply chain visibility reduces emotion-based decisions, resulting in better response time. Put your customer at the center of your supply chain and exceed expectations by improving visibility with Microsoft Dynamics 365. Creating intelligent supply chains that engage with modern trends and data make it possible to provide real-time personalized recommendations. Microsoft Dynamics 365 provides data tools to help exceed customer expectations and avoid disruptions.
A resilient supply chain allows an organization to accurately track, monitor, and respond to evolving conditions. With Microsoft, you can streamline your organization, maximize sales and margins, and prevent overstock or spoilage of goods.
Streamlining workflow, speeding responses, and providing instant access to support, customer service software helps you meet customer expectations—which can be instrumental in maintaining brand perception. Instead of the resource burden associated with operating support staff around the clock, customer service systems can provide an immediate response, no matter where your customers are located throughout the globe. Timely, effective service helps a customer maintain confidence in your product or service, supporting brand loyalty.
Build brand loyalty by offering personalized customer service with Dynamics 365 Customer Service. Used right out of the box or extended and customized to fit your business—get the customer service software features you need for a solution that helps you deliver effortless customer service experiences.
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