Microsoft Dynamics 365
Finance and Operations
For smarter and faster financial decisions, we use Microsoft Dynamics 365 for Finance, an intuitive user interface that provides access to real-time insights and intelligence. It gives businesses the flexibility to grow at their own pace and do business nearly anywhere, anytime. Multi-language, Multi-currency ERP business solution with comprehensive global business management features
Sales
Microsoft Dynamics 365 for Sales enables deeper customer engagement in an increasingly complex sale environment. Sellers can act based on insights, build strong relationships, and increase sales performance all while maximizing productivity.
key capabilities include:
- Actionable insights
- Sales productivity
- Partner management
- Relationship management
- Sales performance
Customer Service Automation
With Microsoft Dynamics 365 for Customer Service, you will be provided with the necessary resources for fast and effective services.
Key capabilities:
- Omni-Channel engagement
- Agent enablement
- Service intelligence
- Self-service and communities
- Unified Knowledge
- AI Analytics
- 360 degree view
Field Service Automation
Microsoft Dynamics 365 for Field Service provides complete flexibility by offering manual, assisted, and automated optimized scheduling. In each of these workflows, it supports schedulers with visual cues to simplify their work and leverage inventory management capabilities that capture real-time information from deliveries and technicians to ensure the right parts are always ready to go. On their way to and at the customer location, technicians use a mobile app to stay connected. The app allows them to update their status from driving to in-progress and lastly, to completed work.
Project Service Automation
Microsoft Dynamics 365 for Project Service Automation (PSA) can help you to streamline your business and increase the profit by managing the entire lifecycle, estimation, sales, resource scheduling, time, expense, structure, and billing of the project.
Key capabilities:
- Opportunity & Resource Management
- Time and expenses
- Service analytics
- Project Planning & Team collaboration
- Customer Billing
D 365 Commerce
Dynamics 365 Commerce—built on the proven Dynamics 365 Retail capabilities—delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.